Астронавты

Из Экономиста.

Technology may have contributed to the crisis in other ways. IT systems have led to a “deskilling of the risk process”, says Steve O’Sullivan of Accenture, a consultancy. At one end of the credit chain, bank employees were not given the proper incentives to review on-screen loan-application forms (a big British bank once had a surprising number of “astronauts” applying for loans because the job description was the first choice on a pull-down menu, says a former employee). At the other end, computer-generated risk numbers gave executives a false sense of security.