Male C. Pig a.k.a. Svinopolist (piggymouse) wrote,
Male C. Pig a.k.a. Svinopolist

On Five Whys Technique

Хорстман приводит блестящий пример применения техники "пяти почему" для root cause analysis.

In golf, there is something called a Stimpmeter. It measures the speed of a green. In professional golf, in America, having fast and uniform greens is often desired in tournaments (in part by the pros themselves; uniformity reduces their uncertainties.)

But the Scots, who invented the game, see it WAY better than us over-thinking Yanks. One former Secretary of the Royal & Ancient (the governing board of golf world-wide) was asked about their course set-up for an Open Tournament.

— Are you going to use the Stimpmeter?

— Why would I want to do that?

— To measure green speeds.

— Why would I want to do that?

— To make sure they’re consistent, green to green.

— Why would I want to do that?

Tags: horstman, quote, sport
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